Privacy Policy

Effective Date: 1 January 2026

Spray Foam Removal Sheffield respects your privacy. This policy explains what information we collect when you contact us or use our website, how we use it, and the choices you have. We keep things simple and only collect what we need to do the job properly.

Information We Collect

When you get in touch for a quote or to book a spray foam removal, we collect your name, phone number, email address, and the address where the work is needed. We also collect details about your property and the spray foam issue so we can give you an accurate price.

If you visit our website, we may automatically collect technical information such as your IP address, browser type, and the pages you view. This helps us understand how people find and use our site.

How We Use Information

We use your contact details to respond to your enquiry, arrange a survey, provide a quote, and carry out the removal work. We may also contact you about your booking or to follow up after the job is complete.

We use website data to improve our site and make sure it works properly on all devices. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies to help it run smoothly and to remember your preferences. Cookies are small files stored on your device that make your visit easier.

You can set your browser to refuse cookies or to alert you when cookies are being sent. If you turn off cookies, some parts of our site may not work as well.

Analytics and Third-Party Tools

We use analytics tools like Google Analytics to see how many people visit our site, which pages they look at, and how they found us. This information is anonymous and helps us improve our service.

We may also use third-party services for things like map directions or review displays. These services have their own privacy policies, and we recommend you read them if you have concerns.

Data Sharing and Disclosure

We only share your information with trusted partners who help us run our business, such as payment processors or scheduling software. These partners are required to keep your data secure and confidential.

We may disclose your information if required by law, such as in response to a court order or to protect the rights and safety of our business, our customers, or others.

Data Retention

We keep your personal information for as long as we need it to provide our services and to meet legal and accounting requirements. When it is no longer needed, we securely delete or anonymise it.

If you ask us to stop contacting you, we will keep a record of that request to make sure we honour it.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorised access. This includes using secure systems and limiting access to your data to those who need it to do their job.

No method of transmission over the internet is completely secure, but we work hard to keep your information safe.

User Rights

You have the right to ask us what personal information we hold about you, to correct any mistakes, and to request that we delete it. You can also object to how we use your data or ask us to restrict processing.

To exercise any of these rights, contact us using the details below. We will respond within a reasonable time and in line with UK data protection law.

Children's Privacy

Our services are for homeowners and businesses. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a new effective date.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch. You can call us on 0333 567 2543 or email us at info@sprayfoamremovalsheffield.co.uk.

You can also write to us at Spray Foam Removal Sheffield, Sheffield, South Yorkshire.

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